Frequently Asked Questions
What Are Your Tenant Fees?
When you have viewed a property that you wish to rent, we will ask you for a Booking Deposit of One Weeks Rent. We cannot hold or reserve a property for you until the booking deposit is paid.
Do I need to be at home for viewings or maintenance?
We hold keys and access codes for all of our managed properties, so you do not need to be home.
What about emergencies?
In the majority of cases where we are the managing agents, we have an out of hours service.
For emergencies such as Fire or Accident, dial 999.
How much do I need for the deposit and what happens to it?
Typically a deposit equates to five weeks’ rent and is payable upon signing of the Tenancy Agreement. The deposit will then be registered with a Tenancy Deposit Protection Scheme.